FAQs

Get help and find answers for your queries

Junk files are the residual, useless files that are created in smartphones with its continuous usage. These files are created by the programs or applications that we use. We download various apps for our comfort. These apps need to create temporary files for their functioning. These files are created while installation and when running an app. These temp files are responsible for constituting junk in our device. Cleaning junk is recommended in routine. If not, then it builds massive wastage of space and gradually affects the performance. For further information- support@advancedphonecleaner.com
Junk will not trigger any spurious activity in your device. It will affect the storage and speed of your smartphones and tablets. It then downgrades the performance, as once used, these junk files no longer hold any productive usage instead they clutter your smart gadget. For further information- support@advancedphonecleaner.com
With time and usage, we tend to install and uninstall various apps as per our requirement. These apps when downloaded creates some temporary files for their working. Once used, these temp files hold no usage and are left as it is. Uninstalling an app may still leave some of its traces. These files heap up in a device accumulating junk. For further information- support@advancedphonecleaner.com
When we use downloaded apps, the app creates temporary files for its working. These temp files are used only for a limited period and are left abandoned later. It is called app cache. These temp files hover the storage space. For further information-support@advancedphonecleaner.com
Duplicate Photos Cleaner is an amazing feature that helps you create space and organize your gallery. It displays all the duplicate photos segregated in groups. You can use ‘smart selection’ based on the level of similarity, time gap and GPS(distance) to select the photos. You can then choose to delete those photos. For further information- support@advancedphonecleaner.com
NO! It does not delete all the look alike photos. You select the photos for deletion. For further information- support@advancedphonecleaner.com
It is because if it selects all the photos in a group then you will be left with no photos in that particular group. For further information- support@advancedphonecleaner.com
Social Cleaner feature helps you delete unwanted downloaded media from social platforms like Facebook, Twitter, Skype, Messenger, WhatsApp, and Instagram. For further information- support@advancedphonecleaner.com
Social Cleaner will never remove/alter your login details. For further information- support@advancedphonecleaner.com
Battery Booster is a feature that boosts battery of your android mobile. It stops the background processes that drains your battery. You can enjoy a prolonged battery life in a single tap. For further information- support@advancedphonecleaner.com
NO! But Battery Booster grips the battery and does not lets it quickly fall down further. It kills the processes that consume the battery. For further information- support@advancedphonecleaner.com
Speed Booster aims at accelerating an android by freeing up the RAM. It terminates background processes devouring memory and speeds up a device in just a tap. For further information- support@advancedphonecleaner.com
When a certain app is inoperative for a certain time, it is better to take its backup and uninstall it as it can create temporary storage space. You can then reinstall the app with the APKs available to get the fresh app. For further information- support@advancedphonecleaner.com
Archive files in Application Manager are those backup data which can be restored. For further information- support@advancedphonecleaner.com
CPU Cooler is an algorithm that prevents your android from overheating. Excessive temperatures may degrade the android life. It cools down the CPU temperature to its normal value. For further information- support@advancedphonecleaner.com
It ranges up to 40 degree Celsius. For further information- support@advancedphonecleaner.com
APKs are the files used for installation of an app on your android. So while cleaning junk, these files are ‘unchecked’. You can tap to review and check the ‘checkbox’ to delete them with other junk files. For further information- support@advancedphonecleaner.com
File Manager is used to operate various files as APKs, documents, photos, videos, etc. from a single screen. It saves a lot of time by offering quick navigation through these folders. You can choose to open, select and delete the data stored in these folders. Also, you can set the size limit of data to be displayed. For further information- support@advancedphonecleaner.com
YES! Notifications can easily be disabled by selecting Notification Settings in the navigation drawer of the app. For further information- support@advancedphonecleaner.com
App needs to work properly, sometimes the app might misbehave in certain aspects when permission is not granted to it. To completely access data and resources, the permission is important. For further information- support@advancedphonecleaner.com

1. Tap on the Navigation Drawer.

2. Click on the Settings menu.

3. Select Notification Settings..

4. Choose to turn off the notification for a particular feature.

If you wish to extend the battery duration(during a particular usage session) you can turn on the Battery Booster. It is suggested you should boost your battery using Battery Booster only twice or thrice a day. For further information- support@advancedphonecleaner.com
Antivirus can be used for scanning even without an internet connection. However, Antivirus for android needs to be updated to detect and fight new threats. The database is updated while the internet connection in ‘ON’. It is done so as the Antivirus is loaded with the latest virus blocking techniques. For further information- support@advancedphonecleaner.com
Yes, there is an option in the settings menu to ‘exclude apps’. Selecting the apps in that list will not put the apps under the scanner of the Antivirus. For further information- support@advancedphonecleaner.com

Copyright © 2019 DIGITAL PROTECTION SERVICES S.R.L. All Rights Reserved..